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Privacy Policy

Last Updated: 05-15-2025

Introduction

15Element Agency is the owner of the website https://www.15element.ai/

This legal document outlines our Privacy Policy regarding the collection, use, and disclosure of personal information when you use any of our services on this platform, such as subscribing to newsletters, registering as a user, collaborating, or providing personal data when contacting us via our contact form. We do not share or use your information with anyone except as described in this document or as required by law.

By using this platform, you acknowledge that you have read and agree to our Privacy Policy. If you disagree with any part of our policies or the information handling described herein, please do not register or stop using our platform immediately.

Data Collection

We collect and use certain information to enhance our services and improve the user experience on our platform.

While you visit our platform, we may track:

  • Products viewed: To show you recently viewed items.
  • Location, IP address, and browser type: To estimate taxes and shipping costs (if applicable).
  • Shipping address: To calculate shipping costs before an order is placed and to process your order.

We also use cookies to track cart content while you browse our platform. For more details, see Section 2 of this document on our Cookie Policy.

When you make a purchase, we may ask for information such as: Name, billing address, shipping address, email address, phone number, credit card/payment details (if necessary), and optional account information like username and password. This information is used to:

  • Send account and order details.
  • Respond to inquiries, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account in our store.
  • Comply with legal obligations (e.g., tax calculations or identity verification).
  • Improve our store offerings.
  • Send marketing messages, if you opt-in.
How Long Will We Retain Your Data?

If you create an account, we will retain your name, address, email address, and phone number, which will be used to prefill payment information for future orders.

We generally retain your information for as long as necessary to fulfill the purposes for which it was collected and used, unless we are legally required to keep it longer. For example, we will retain order information for 10 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also retain any comments or reviews you choose to submit.

What Are Your Rights Regarding Your Information?

If you have an account on our platform or have left comments, you can request an exported file containing the personal data we hold about you, including any information you have provided to us. You can also request that we delete any personal data we have about you. This does not include data we are obligated to retain for administrative, legal, or security purposes.

If you need assistance, you can reach us at the following address: luis@15element.ai

What Are Your Rights Regarding Your Information?
 

Articles and products on our platform may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you had visited those websites directly.

These third-party websites may collect data about you, use cookies, integrate additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interactions if you have an account or are logged in to that website.

Service Providers

We use WordPress.org as our Content Management System (CMS) provider. Please read their Privacy Policy.

Visitor comments may be reviewed through an automated spam detection service. On our platform, we use Akismet, an anti-spam system provided by WordPress. Read the Privacy Policy of Akismet.

Security

We use Google reCAPTCHA to protect data submissions on our platform. Learn more about reCAPTCHA and its uses.

Payments

We use PayPal as our payment gateway. Any information related to PayPal that you provide when making payments on our platform will not be retained by us. For more details, see Privacy Policy .

What Are Cookies?

Cookies are small data files stored as text files on your computer or other devices when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (via a “session cookie”) or for repeated visits (using a “persistent cookie”). Cookies ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to register and remain logged in. Cookies can be set by the site you’re visiting (known as “first-party cookies”) or by third parties, such as those who provide content or advertising services (known as “third-party cookies”).

Cookies set by WordPress

We use cookies for various purposes. Some cookies are required for technical reasons; some allow registered visitors and users to enjoy a personalized experience, and others enable the display of advertisements from selected third-party networks. Some cookies are set when a page loads, while others are set when a visitor takes a specific action (e.g., clicking “Like” or “Follow” on a post).

Below are the different categories of cookies set by WordPress.org, with specific examples listed in the following table. This includes their names and purposes. Some cookies are only set for logged-in visitors, while others apply to all visitors and are marked accordingly. When a cookie applies only to specific subdomains, it is noted under the corresponding header.

Strictly Necessary: These cookies are essential for WordPress.org to perform basic functions. This includes those required to allow registered users to authenticate and carry out account-related functions.

Functionality: These cookies are used to store user preferences, such as account name, language, and location.

Performance: Performance cookies collect information about how users interact with websites hosted on WordPress.org, such as the most visited pages and other analytics data. This information is used solely to improve website functionality.

Tracking: These cookies are set by third-party networks (e.g., Google Analytics) to track details like the number of unique visitors and page views to enhance the user experience.

Third-Party/Embedded Content: WordPress.org uses various third-party applications and services to enhance the visitor experience. These include social media platforms such as Facebook and Twitter (via sharing buttons) or embedded content from YouTube or Vimeo. As a result, cookies may be set by these third parties and used to track your online activity. We do not have direct control over the information collected by these cookies.

The information about WordPress cookies can be found here: WordPress.org Cookie Policy, as they are our platform provider.

Contact Us

If you have questions about this Privacy Policy please contact us here https://15element.ai/contact